Odyssey Records will grant a refund only if our stock is not available or the item that is on order is listed as out of print from any of our distributors.
All refunds given will be sent back minus the credit card or Paypal processing fees listed in each order to our customers.
Pre-Orders cannot be cancelled unless stock is no longer available to our customers.
Back ordered items cannot be refunded as well.
Stock can be waiting on a restock from our distributors, shipping delays and a repress. This can take several weeks sometimes and we are doing our best to keep you up to date on getting your beloved music and film!